Shipping and Returns

Domestic Shipping:

WE OFFER FREE SHIPPING ANYWHERE IN INDIA on Prepaid orders..Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

International Shipping:
International shipping charges are mentioned on our website.  Shipping charges and transit time will vary, depending on the location. All international packages are shipped via DHL / FedEx. All transit times are Monday to Saturday. International delivery cannot be guaranteed within a time frame due to customs. 

Tracking: e-mail & phone no. containing your shipping information, tracking details will be sent after shipment dispatched..

If any question. mail us at  info@sikhbeard.com or WhatsApp +919988769545 

General Scenario
In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be canceled. {sikhbeard.com} has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by {sikhbeard.com} and accept {sikhbeard.com} decision regarding the cancellation.

In case of Perishable Goods
In case if a customer wants to cancel the order for a perishable products, the cost of the products will have to be borne by them.

In case of Gift Certificate
Gift Certificate will not be canceled, user can demand for extension of expiry date within 3 days of purchase.

Cancellation of Order by {sikhbeard}
<<sikhbeard>> reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by <<sikhbeard>> for re-delivery shall be claimed from the User.

Replacement/ Return Policy by {sikhbeard store}

In 4 days except the following:
1. Products perishable in nature
2. Gift Certificates
3. Items that have been used or opened
4. An item not returned in the condition it was received..
5. Any item received by us in a damaged condition.
6. Items sourced or delivered outside India.

7. Products on SALE doesn't have any Return Policy .

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you..

In only such cases as given above, we will replace the item , provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.

To get a replacement, email us at info@sikhbeard.com or WhatsApp +919988769545 your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.

Our Replacement Policy:
• Replacement request must be made within 3 days of purchase and must not be part of above list..
• In case of perishable items or custom-made non-perishable items, neither {sikhbeard.com} nor our enabling partners will be able to accept any returns or replacement of such items.

Refund Policy by sikhbeard:

Cases of goods unavailability or service problem:
• If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final..
• If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands
• 100% refund will be given, if product is not available or vendor is not able to ship the products
• For courier products, If the delivery address is out-side the service area, then only 100% refund will be given

Cases of customer demanding refunds:
• Refund will be given in form of store credit in account of customer, in case of customer don't want suitable and available replacement of product • In express-orders only 90% refund will be given, If the delivery address is out-side the service area..